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Accessibility Statement

Accessibility statement Retrofit Information, Support and Expertise (RISE)

This accessibility statement applies to the RISE website (


RISEis committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

RISE takes the following measures to ensure accessibility:

Integrating accessibility as a key component of our web development and design processes.

Regularly updating and testing our website to maintain and improve accessibility.

Providing ongoing training for our staff to ensure they understand and implement accessibility guidelines.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Rise Retrofit aims to be fully conformant with WCAG 2.1 Level AA.


We welcome your feedback on the accessibility of Rise Retrofit. Please let us know if you encounter accessibility barriers:


We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of RISE relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of RISE, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below:

  • PDF Documents: Some of our PDF documents may not be fully accessible to screen readers. We are working to either replace these with accessible versions or provide accessible alternatives to those users that request them.

Accessibility Checks highlighted by Silktide that are to be addressed:

  • Ensure links explain their purpose WCAG 2.0 A 2.4.4
  • Ensure content is not too difficult to understand WCAG 2.0 AAA 3.1.5
  • Ensure text has sufficient contrast (AA) WCAG 2.0 AA 1.4.3
  • Add a submit button to all forms WCAG 2.0 A 3.2.2
  • Avoid linking to anchors that do not exist WCAG 2.0 A 2.4.1
  • Combine adjacent links with the same destination WCAG 2.0 A 1.1.1
  • Add headers to tables WCAG 2.0 A 1.3.1
  • Ensure headings include text WCAG 2.0 A 1.3.1
  • Aim for large interactive controls WCAG 2.1 AAA 2.5.5
  • Avoid using the same link text for different destinations WCAG 2.0 A 2.4.4
  • Ensure links explain they open in a new tab WCAG 2.0 AAA 3.2.5
  • Fix duplicate IDs WCAG 2.0 A 4.1.1
  • Specify alternative text for appropriate images WCAG 2.0 A 1.1.1
  • Aim for text to have very high contrast (AAA) WCAG 2.0 AAA 1.4.6
  • Ensure pages don't scroll in two dimensions on small screens WCAG 2.1 AA 1.4.10

Assessment Approach

RISE assessed the accessibility of this website through the following approaches:

Self-evaluation: Regular internal assessments and testing by our web development team.

External evaluation: Periodic accessibility audits conducted by third-party experts such as Silktide


This statement was created on 20/05/24 and was last updated on 20/05/24

We are committed to ensuring that our website is accessible to everyone. If you have any questions or suggestions about the accessibility of our site, please feel free to contact us. Your feedback helps us improve our services and provide a better experience for all users.


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