RISE Case Study: Client and Consultant Relationship in Procurement
Introduction
This case study explores the effective management of client-consultant relationships within procurement processes, particularly in the context of retrofit projects for social housing. It draws on insights from Ksquared, a social enterprise with experience in working in partnership with established Registered Social Landlords (RSLs).
Published: October 2025
Contents
RISE Case Study: Client and Consultant Relationship in Procurement
Here, Ksquared discuss how transparency, trust, tailored communications and adaptability can support successful outcomes. This content should be useful to anyone partnering with a third party to help manage and procure domestic retrofit project services.
This publication aims to share insights, good practices, and lessons learned from relevant retrofit, sustainability and warm homes projects. It is intended for informational purposes only and does not constitute recommendations or endorsements of specific suppliers, products, or services within the sector.
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Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.