RISE Direct Advisory Support (DAS)
Introduction
Introducing RISE Direct Advisory Support (DAS) – RISE’s way to support you in the successful delivery of your retrofit project. DAS gives you direct, free 1-2-1 advice from specialists across the retrofit process. It’s designed to help you overcome issues fast, so your project stays on track.
Contents
Why use RISE’s Direct Advisory Support (DAS) service?
- Unsure about submitting your first phase request or batch?
- Facing difficulties and delays with procurement?
- Struggling with PAS2035 lodging on Trustmark?
- Dealing with resident engagement difficulties?
- Concerned about Statutory Planning Consent?
- Looking for Warm Homes policy guidance?
- Struggling with project management?
- Considering a Change Request?
DAS gives you direct, free 1-2-1 advice from specialists across the retrofit process. It’s designed to help you overcome issues fast, so your project stays on track.
What subjects are covered by DAS?
Project delivery
- Consortium Management
- Procurement & Cost Management
- Project Management
- Contract Management
Technical & Compliance
- Retrofit Assessments
- Heat Networks
- PAS2035
- Building Safety Regulations
- DNO & Grid Connection
Planning & Policy
- Planning / Consent
- Grant Conditions
- Retrofit Strategy
Systems & Reporting
- Data & Reporting
- Reconciliation
- Batching (LG) & Phasing (SHF)
- GR Portal
If you don’t see your project issue in these categories, please speak to your DSM to share your project challenges so RISE can consider how DAS can support your project.
The benefits of DAS for your retrofit project
What to expect from your SME:
- We’ll be right there with you – offering free, one‑to‑one support focused on your specific project
- You’ll get access to the practical, subject‑specific expertise we use every day across the programme
- We’ll help you save time, avoid unnecessary delays, and steer clear of costly mistakes
- We’ll work around your schedule, keeping things flexible and easy
How to unlock these benefits
- Let your DSM know of your DAS needs
- Your DSM will connect you with a RISE Subject Matter Expert
- Receive tailored, ongoing 1-2-1 advice
Our goal is simple: to build your confidence and help you deliver your project successfully.
Kate Watson, RISE Technical Support Lead says:
"We can't wait to get going! For me, DAS is about giving you the right guidance at the right time. This service exists because we’ve listened to what grant recipients struggle with - and we’re here to help you avoid delays, make informed decisions, and deliver great outcomes.”