Events

This roundtable event will discuss Communications Planning around resident engagement for your retrofit project.

Monday 14 April, 1.30-4.30pm, and Tuesday 15 April, 1.30-4.30pm. Calling all Housing Associations, Local Authorities, and Combined Authorities to join us for a two-part CPD accredited online course. Our Resident Engagement course will equip you with the building blocks to create and deliver a successful resident engagement strategy, in order to support the outcomes of your retrofit projects.. Our Resident Engagement course will equip you with the building blocks to create and deliver a successful resident engagement strategy, in order to support the outcomes of your retrofit projects. This event will feature presentations from experts, opportunities to ask questions and workshop with peers. The content will include: Session 1 Monday 14th April 13:30 - 16:30 (Modules 1-3): Module 1: Why deliver resident-centred retrofit? Module 2: Customer journey mapping. Module 3: Developing an engagement approach: People. Session 2 Tuesday 15th April 13:30 - 16:30 (Modules 4-6): Module 4: Developing effective engagement: Tools and methods. Module 5: Identifying stakeholders and developing capacity. Module 6: Developing your strategy.

Join this drop-in clinic to have your questions on the Resident Engagement Course answered. Our expert will lead this drop-in clinic to guide and navigate your queries, opening and facilitating a space for discussion. The discussion will cover: Any question or comments you have from the Resident Engagement Course. Questions on obtaining your CPD Accreditation.