Events

Calling all Housing Associations, Local Authorities, and Combined Authorities to join us for a two-part course (CPD accreditation pending) online course. Our Resident Engagement course will equip you with the building blocks to create and deliver a successful resident engagement strategy, in order to support the outcomes of your retrofit projects. This event will feature presentations from experts, opportunities to ask questions and workshop with peers. The content will include: Session 1 Wednesday 26th March 09:00 - 12:00 (Modules 1-3). Module 1: Why deliver resident-centred retrofit? Module 2: Customer journey mapping. Module 3: Developing an engagement approach. Session 2 Thursday 27th March 09:00 - 12:00 (Modules 4-6). Module 4: Developing effective engagement. Module 5: Developing capacity in stakeholder and resident engagement. Module 6: Developing your strategy.

This roundtable event will discuss Creating Social Value for your Warm Homes projects

Comprehensive overview of resident engagement strategy for anyone working on a retrofit programme (six-part series). Module 5: Developing capacity in stakeholder and resident engagement. Please note, participants will need to register for all six sessions within this course to receive email reminders before each session

Ensuring homeowners engage in the Warm Homes: Local Grant scheme will be one of the most important elements in the success of the Warm Homes programme. Effective engagement strategies are essential, and in this masterclass we will explore best practice engagement strategies to ensure your local residents understand the benefits and feel confident in participating. Agenda: motivations and barriers – understanding what may hold homeowners back, effective communications channels, building trust, and tailoring messages to your audience.

Effective storytelling is a key skill for retrofit projects. It can help galvanise support from senior leadership, install confidence in your team, and encourage buy-in from residents. This masterclass will give you the tools you need to forge partnerships and relationships with your stakeholders, by helping you to tell the story of local play-based projects, identify the blockers to change, and ultimately put people at the heart of the solution.

Comprehensive overview of resident engagement strategy for anyone working on a retrofit programme (six-part series). Module 6: Developing your strategy. Please note, participants will need to register for all six sessions within this course to receive email reminders before each session