RISE Round Up of 2024 - resident engagement and social value
Introduction
How to effectively engage residents, and how to realise maximum social value from retrofit continue to be two key areas of focus for housing providers who are planning retrofit programmes. In 2024, RISE released a number of podcasts, and other resources, to offer support on these topics.
Contents
Podcasts
All RISE's podcasts can be found here - there's over 50 episodes to dive into, covering all aspects of the retrofit project planning and delivery journey.
Here's just a few of the most popular resident engagement and social value episodes from 2024:
Resident Engagement for Warm Homes Retrofit Projects
During this episode we're joined by Claire Brown, RISE Resident Engagement Subject Matter Expert and PHD Researcher at The University of Manchester.
Claire shares the lessons learnt from across the sector and gives her top tips to building and delivering a robust resident engagement plan.
Carbon Co-op - Retrofit for all toolkit
Developing and delivering a successful retrofit project requires strong resident engagement.
This week we are joined by Ellie Radcliffe, Programme Manager at the Carbon Co-op, to discuss the Retrofit for all toolkit - a brilliant resource that puts residents at the forefront of retrofit projects.
Retrofit Customer Journey with Marches Energy Agency
Marches Energy Agency (MEA) are an independent charity with the aim of helping households stay warm and well at home. They run free energy advice lines across Shropshire, Telford & Wrekin and Derbyshire, and also work with local authorities to support the delivery of the HUG grant scheme. This episode we’re joined by Harry Gardner, Assistant Project Manager, Marches Energy Agency. Together with host, Sarah McClelland, they discuss the work MEA do, lessons learnt and tips for resident engagement for HUG projects and the differences for resident engagement in social vs private homes.
In this podcast, our host Sarah Daly is joined by Ian Cartledge, Business Development Manager - Green Funding Solutions) at E.ON and Daniel Gatenby, Sustainability Manager at Haig Housing.
Together they discuss integrating social value into your retrofit projects; whether social value has always underpinned projects, how the topic has evolved over time, and how social value can be encouraged as a priority.
Equality, diversity, and inclusion (EDI) are three closely linked values that enable us to support the needs of different groups of people.
In this podcast (the first in a series of two) we celebrate the launch of RISE's new ‘EDI in retrofit’ toolkit by exploring why embedding EDI within housing retrofit is so vital.
Our host Sarah Daly leads a discussion with James Olujohungbe (Department for Energy Security and Net Zero) and Anusha Shanmuganantha (Turner & Townsend) around what EDI means to them, the risks of not engaging with everyone fairly, and how diverse workplaces can bring significant benefits.
Masterclasses
We have a full playlist of all 2024's resident engagement Masterclasses on the RISE YouTube channel. Explore the selection of videos here.