Handover to residents resources round up, 2024
Introduction
When your retrofit project is complete, it is essential that your residents understand how to use any new equipment and what it means for the way in which they live in their home.
We've put together a series of resources below, to help you plan for a sucessful handover.
Contents
Toolkits and advice packs
Articles
Handover to residents toolkit
When your retrofit project is complete, it is essential that your residents understand how to use any new equipment and what it means for the way in which they live in their home. Without an effective handover, residents will not gain the full benefit of living in a warmer, healthier home with reduced energy bills and your organisation may not see the cost and carbon savings that you expect from your project.
Resident engagement toolkit
Whilst this toolkit covers the wider topic of resident engagement, it also includes a section on handover, including a check list to ensure you've approached handover as throughly as possible.
Podcasts
Residential property log books
Nigel Walley from the Residential Logbook Association (RLBA) joins our host Sarah McClelland from the RISE team to discuss what a property logbook is, how they are different to EPCs and how logbooks can be used by landlords, and their tenants to bring huge benefits. Together, Nigel and Sarah also talk through the ways that logbooks can be used to improve retrofit projects, especially the handover stage, and how user behaviour can be integrated into logbooks in the future.
Masterclasses on demand recordings
Preparing your post retrofit strategy
Delivered by Dr Richard Miller of Miller Klein Associates, this session overs the handover stage, with a wide range of top tips, success factors and key steps to follow.
Advanced resident engagement
This Masterclass explores all elements of resident engagement, and includes the important end stages, where handover, and evaluation are important.