Support for businesses delivering retrofit

Distribution Network Operators

Introduction

DNOs are the organisations that are responsible for the infrastructure that carries electricity to your home. They manage the network of towers, pylons, cables and sub stations that make the distribution of electricity to your home possible. The DNO is not an electricity supplier. These are the companies that you buy your electricity from.

Published: 5 December 2025

Download the PDF below to access this Advice Pack. 

Readers that would like this document in a more accessible format should contact rise@turntown.co.uk.